Atmosphere of friendliness
Full Star Full Star Full Star Full Star Full Star
Apr. 10, 2022

It had a great atmosphere of friendliness from start to finish. We were just starting to look at new cars and found what we wanted with the price we wanted. The staff were excellent. This was our first experience with the Mazda family. My only regret is we are senior citizens and did not choose Mazda earlier.

Very knowledgable
Full Star Full Star Full Star Full Star Full Star
Apr. 14, 2022

The entire staff was very knowledgeable relative to the CX5CE that we purchased and financing was fast and at a great rate. This is out third Mazda and the second we purchased from Bernie Bishop.

Patient & Friendly
Full Star Full Star Full Star Full Star Full Star
Jun. 9, 2022

Everyone who works there is extremely nice. They were informative, enthusiastic, knowledgeable, patient and friendly. Sharon, Garrett and Luke, along with all the rest of the staff, should be commended for their easy-going manner and professionalism. It was a pleasant surprise how much time Garrett spent reviewing the myriad functions of my new MX-5. In the past other brand dealerships have just handed me the keys and told me goodbye. Garrett took the time to go over everything in a patient and knowledgeable manner. It was a great experience.

A breeze!
Full Star Full Star Full Star Full Star Full Star
Jun. 17, 2022

Sharon Tovey made it a breeze!

Above & Beyond
Full Star Full Star Full Star Full Star Full Star
Jun. 17, 2022

Sharon went above and beyond to explain everything and be efficient and in the same time to be personable. Mazda is lucky to have her! Garrett seemed very knowledgeable about the car and its performances, he took the time to go step by step to explain every single button in the car.

Friendly and efficient
Full Star Full Star Full Star Full Star Full Star
Aug. 26, 2022

You guys are always friendly and efficient and professional.

Kind and reliable!
Full Star Full Star Full Star Full Star Full Star
Aug. 26, 2022

Kind, fast and reliable service.

Fast & Friendly
Full Star Full Star Full Star Full Star Full Star
Aug. 26, 2022

Great- Fast and Friendly!

Outstanding as always!
Full Star Full Star Full Star Full Star Full Star
Aug. 26, 2022

Outstanding as always- Great People! Keep up the good work.

Great job in my eyes!
Full Star Full Star Full Star Full Star Full Star
Aug. 26, 2022

BB Mazda is doing a great job in my eyes! The Service Department even answered my questions about maintenance for the future.

You've Earned my trust!
Full Star Full Star Full Star Full Star Full Star
Aug. 26, 2022

I know you will take quick and good care of me and my car. You’ve earned my trust with always friendly service and knowing me by name when I call. I appreciate the patience in helping me with all my concerns and questions.

Brookings
Full Star Full Star Full Star Full Star Full Star
Jan. 4, 2021

I have been a customer at Bernie Bishop for over 45 year, I have ALWAYS had excellent service!

Brookings
Full Star Full Star Full Star Full Star Full Star
Feb. 22, 2021

Friendly customer service, great vehicle care, good follow-up with information and deals concerning future maintenance. I have been happy with the Mazda service for the last 8 years, which is why I keep returning. Thank you!

Coos Bay
Full Star Full Star Full Star Full Star Full Star
Mar. 5, 2021

Sharon and her assistant Garrett were an absolute dream to work with. We never once felt pressured to do anything, they understood we were on vacation and weren't expecting to buy a car. But we loved the CX5 so much we decided to not let it slip through our fingers. I can't say enough positive things about our experience. I think Bernie Bishop Mazda deserves a platinum star in customer service. I will 100% recommend to others.

Brookings
Full Star Full Star Full Star Full Star Full Star
Apr. 15, 2021

Easiest car buying experience I have ever had. Price was agreed upon via email and I was in and out without any issues. Staff was friendly and knowledge.

Crescent City
Full Star Full Star Full Star Full Star Full Star
May. 9, 2021

Great customer service and when the repair was more than expected they arranged for me to have a loaner vehicle until the part could arrive from out of town. They always take such great care of me at BBM.

Brookings
Full Star Full Star Full Star Full Star Full Star
May. 19, 2021

Good workers always helpful If I'm away from home, I can call for over the phone advice They are always pleasant Just a wonderful place to bring my car to for help. We have been coming there for service & help for years We value the work & the help they have given us at all times!

Brookings
Full Star Full Star Full Star Full Star Full Star
Jun. 8, 2021

We have the most enjoyable time buying this car. Garrett and & Sharon were amazing to work with and got us the car I have been waiting for!

Coquille
Full Star Full Star Full Star Full Star Full Star
Jun. 8, 2021

The customer service was exceptional! Sharon and Garret took their time to show us the options until we found the perfect fit and were willing to work around us having two kiddos with us. They made us feel completely comfortable and confident. Thank you again! We are so so happy with our new ride!

Grants Pass
Full Star Full Star Full Star Full Star Full Star
Jun. 13, 2021

The service department goes out of their way to accommodate my schedule, even on a Saturday. They stay in touch while my car is in their hands, and they are done ahead of schedule. I drive 2 hours out of my way to take my car to Bishop, because of the quality of service and the quality people.

Crescent City
Full Star Full Star Full Star Full Star Full Star
Jun. 27, 2021

The CX 5 is my second car I've purchased at Bernie Bishop Mazda and I have always received prompt courteous service and advice regarding the vehicles I have purchased there. I trust their staff completely. They are like family and in the best sense of the word FAMILY. I can always call them for any question I may have and no question is dumb or stupid I am always treated with respect and like family.

Brookings
Full Star Full Star Full Star Full Star Full Star
Jun. 28, 2021

Everyone was friendly and helpful in every way. A place where family includes everybody. Sharon was informed about her product. We went through the purchasing process with ease. It was like being with a longtime friend. It's was the perfect dealership to purchase my new vehicle.

Crescent City
Full Star Full Star Full Star Full Star Full Star
Jul. 12, 2021

Exceptional professionalism and amiability from all the staff. Would gladly recommend to any future customers!

Brookings
Full Star Full Star Full Star Full Star Full Star
Jul. 12, 2021

I have been a customer at Bernie Bishops for over 45 years. I have always had excellent service.

Brookings
Full Star Full Star Full Star Full Star Full Star
Jul. 12, 2021

Everyone has been friendly, professional, and attentive. They listen and try to resolve anything of concern to me. They have built my trust in them.